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Monday, December 3, 2012

Warning: I'll be using whatever language I want in this post, and I'm pissed.

They dropped the ball.

They dropped the fucking ball...

I'm not going to repeat what I've been going through to get the A.D.D. medication I need, but if you're not up to speed, you can read about it in this post.

I have called the Midtown Clinic every three days for the ENTIRE MONTH of November. Do you know what they said, every time I called? Some variation of "hmm... let me see if someone knows about that..." and "I'll leave so-and-so a message and they will get back to you within the day."

Guess how many times they called me back within THREE days? Once. Only once did they call me back before I gave up and called them. The last two times I talked to them, I begged for help. I said, "Look, all I need is someone to pick up the phone and call Medicaid for a pre-authorization. I can NOT wait any longer. If this doesn't get done TODAY, my prescription will expire and I will have to start completely over! I really need these meds, can you please make this happen before my prescription expires?"

Do you know what? Not one single person at that clinic cared. My prescription expired and it doesn't matter to a single one of those "doctors" or "nurses" who took an oath to help people like me.

NO ONE CARES and I give up. 

1 comment:

  1. I'm having this kind of experience right now with my doctors and I'm so frustrated I could scream. If they couldn't find me a slot to fix my non-working IUD and put in an emergency one, I wish they would have just said so, and I would have gone to the ER for help. But no.

    They said they would call me back repeatedly, and then didn't over and over, and now it's too late and I could be pregnant. I feel so helpless when I'm dealing with the health care system - I just feel like you said, that no one cares. It may be routine to them, but these things (keeping current on important medication, avoiding an unwanted pregnancy) are pretty important in the lives of their patients. Grr.

    And you use whatever language you want - it's your blog! If people don't like it they can fuck off ;)


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